Privacy Policy

At Corporate Interactive, we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to you, in the clearest way possible, how we treat personal information. We encourage you to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.
By accessing our Website and using our QuoteCloud service, you consent to this Policy and agree to be bound by it.

Should you have any questions or concerns please contact our Data Protection Officer by email on hello@corporateinteractive.com.au

Corporate Interactive collects Your personal information

Corporate Interactive is the provider of QuoteCloud; sales proposal management software that’s simple, smart, and secure and gives business owners and their sales staff a streamlined solution to create, send and track sales proposals sent to customers.

The QuoteCloud service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and can include information such as the individual’s name, email address, telephone number.

Corporate Interactive may collect personal information directly from you when you:

  • make an enquiry from the website,
  • register to use the Service,
  • use the Service,
  • contact the Corporate Interactive support team, and
  • visit our Website.

 

When we ask for your personal data we make it clear why we are requesting this information. You can always choose not to provide your personal information to Corporate Interactive, but it may mean that we are unable to provide you with the Service.

Corporate Interactive collects, holds, and uses Your personal information for limited purposes

Corporate Interactive collects your personal information so that we can provide you with the QuoteCloud service and any related services you may request. In doing so, Corporate Interactive may use the personal information we have collected from you for purposes related to the QuoteCloud Service including:

  • verify your identity,
  • administer the Service,
  • notify you of new or changed services offered in relation to the QuoteCloud Service,
  • carry out marketing or training relating to the QuoteCloud Service,
  • assist with the resolution of technical support issues or other issues relating to the Service,
  • comply with laws and regulations in applicable jurisdictions, and
  • communicate with You.

 

By using the QuoteCloud service, you consent to your personal information being collected, held and used in this way. Corporate Interactive will only use your personal information for the purposes described in this Policy or with your express permission.

It is your responsibility to keep your password to the QuoteCloud service safe. You should notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password within the QuoteCloud service or via the "Forgotten Password" process.

Corporate Interactive can aggregate your non-personally identifiable data

By using the QuoteCloud service, You agree that Corporate Interactive can access, aggregate and use non-personally identifiable data Corporate Interactive has collected from you. This data will in no way identify you or any other individual.

Corporate Interactive may use this aggregated non-personally identifiable data to:

  • assist us to better understand how our customers are using the QuoteCloud service,
  • provide our customers with further information regarding the uses and benefits of the Service,
  • enhance small business productivity, including by creating useful business insights from that aggregated data and allowing You to benchmark Your business’ performance against that aggregated data, and
  • otherwise to improve the QuoteCloud service.

 

Corporate Interactive holds your personal information on servers located in the USA

We use the Amazon Web Services cloud to operate the QuoteCloud platform.

By entering personal information into the QuoteCloud service, you consent to that personal information being hosted on servers operated by Amazon. While your personal information will be stored on servers located in the USA, it will remain within Corporate Interactive’s effective control at all times. Each data hosting provider’s role is limited to providing a hosting and storage service to Corporate Interactive, and we’ve taken steps to ensure that our data hosting providers do not have access to, and use the necessary level of protection for, your personal information. They do not control, and are not permitted to access or use your personal information, except for the limited purpose of storing the information.

If You do not want your personal information to be transferred to a server located the USA, You should not provide Corporate Interactive with your personal information or use the QuoteCloud service.

Corporate Interactive takes steps to protect your personal information

Corporate Interactive is committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL certificates issued by leading certificate authorities, and all data transferred between you and the QuoteCloud service is encrypted. In addition your personal data, when stored on our hosting servers (at rest), will be encrypted. 

We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

Corporate Interactive only discloses Your Personal Information in limited circumstances

Corporate Interactive will only disclose the personal information you have provided to us to entities outside the Corporate Interactive group of companies if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Policy, including the provision of the QuoteCloud Service.

Corporate Interactive will not otherwise disclose your personal information to a third party unless you have provided your express consent. However, You should be aware that Corporate Interactive may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.

Corporate Interactive does not store Your credit card details

If you choose to pay for the QuoteCloud service by credit card, Your credit card details are not stored by the QuoteCloud Service and cannot be accessed by Corporate Interactive staff. Your credit card details are encrypted and securely stored by a 3rd party payment gateway provider to enable Corporate Interactive to automatically bill your credit card on a recurring basis. 

You may request access to Your personal information

It is your responsibility to ensure that the personal information you provide to us is accurate, complete and up-to-date. You may request access to the information we hold about you, or request that we update, correct or remove any personal information we hold about you, by setting out your request in writing and sending it to us at hello@corporateinteractive.com.au

Corporate Interactive will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. For example, it may be necessary for us to deny your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process your request in the manner you have requested. In some circumstances, it may be necessary for us to seek to arrange access to your personal information through a mutually agreed intermediary (for example, the Subscriber).

We’ll only keep your personal information for as long as we require it for the purposes of providing you with the QuoteCloud Service. Should you wish for your personal information to be removed from the QuoteCloud Service, outside of our standard data archive process, then please request this in an email to hello@CorporateInteractive.com 

Corporate Interactive uses cookies

In providing the Service, Corporate Interactive utilises "cookies". A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on your use and interaction with our services.

You can set your browser to notify you when you receive a cookie so that you will have an opportunity to either accept or reject it in each instance. However, you should note that refusing cookies may have a negative impact on the functionality and usability of the QuoteCloud service.

We do not respond to or honour “Do Not Track” requests at this time.

You can opt-out of any email communications

Corporate Interactive sends billing information, product information, service updates and service notifications to you via email. Our emails will contain clear and obvious instructions describing how you can choose to be removed from any mailing list not essential to the service. Corporate Interactive will remove you at your request.

You are responsible for transfer of Your data to third-party applications

The QuoteCloud service may allow you, the Subscriber, or another Invited user within the relevant subscription to the QuoteCloud service to transfer data, including your personal information, electronically to and from third-party applications. Corporate Interactive has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that you can be informed of how they will handle personal information.

Corporate Interactive has a privacy complaints process

If you wish to complain about how we have handled your personal information, please provide our Data Protection Officer with full details of your complaint and any supporting documentation:

  • by e-mail at support@quotecloud.net or
  • by letter to The Data Protection Officer, Corporate Interactive Technology Pty Limited, Suite 1204, 109 Pitt Street, Sydney, NSW 2000, Australia.

 

This policy may be updated from time to time

Corporate Interactive reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Corporate Interactive will make every effort to communicate any significant changes to You via email or notification via the QuoteCloud Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

Last updated: May 2018